In case you have ever had a web hosting account in the past or you have dealt with any other kind of online service, you're probably well aware from personal experience that for some things it's better to talk to a live person over the phone rather than exchange support tickets or e-mail messages. In order to learn more about a service before you decide to buy it or if something small-scale should be made, for instance, it'll be far easier and a lot faster to do it live. If you have the option to talk with representatives over the phone, it's very likely that you are using the services of an actual hosting supplier, not just a reseller. The level of support that you will get by phone varies between different providers - from standard matters to experienced technical support. Usually most of the suppliers offer pre-sales assistance and first level telephone support, while more complex tech matters are resolved through e-mail and tickets.

Phone Support in Web Hosting

If you choose to purchase one of our Linux web hosting, you will be able to get in touch with our support crew via phone for 14 hours per day. We can help you select the perfect package for your web sites since we believe that it's better to discuss such matters with a live person. If you already own an account, we're able to assist you with all sales/billing questions and / or general matters, even with some tech troubles which don't involve a lot of time or escalation to an administrator because it'll be better to open a ticket for time-consuming issues so as to have the entire correspondence in a single place. We have phone numbers in the US, the UK and Australia, so you will be able to call the one you prefer and speak with one of our agents.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hrs a day as a part of the support services for every single semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you may have to open a ticket if you experience such an issue, but for all the billing, general or small-scale tech issues you can always call us and we will assist you without delay in order to save you the time you'll need to spend on creating a ticket. Even if you do not have an account yet, you can find out if you can host your sites on our leading-edge cloud platform or you will be able to get any other general info on our semi-dedicated solutions. We now have local numbers in the U.S.A., the United Kingdom and Australia along with a global number, which means that you can call the one that is nearer to your location.