If you have never opened a web hosting account or you have changed companies and the new one employs an account administration tool that you have not seen before, you may get confused about how to carry out a given operation in your account or on your desktop computer. That is the reason why, many providers have created a knowledge base, which describes the most frequent questions and problems pertaining to their platform, rather than adding only some generic details. Such a knowledge base will permit you to find the needed information quickly and easily, so you won’t have to spend time and efforts on matters that might require something as simple as pushing a button or checking off a check box. In this way, not only can you get things done, but you can also learn plenty of new and useful details, both about the way you can administer your account and about the way the hosting service works as a whole.

Extensive Online Documentation in Web Hosting

If you have purchased your very first web hosting plan from our company or have migrated your site over to us, you’ll grow accustomed to our services and our custom Hepsia Control Panel in no time as we have prepared a detailed web-based knowledge base where you can find all the info that you could ever need – both general info in regard to the service as a whole and more specific info about the different functions that you can use and the obstacles that you may come across. The articles are available in two places. The entire article list can be accessed through the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each Control Panel section too. You can learn how to accomplish more or less everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles offer in-depth guidelines, so you will never become perplexed on account of an unclear text. Naturally, in case you face a more specific problem and you cannot find an adequate solution in our knowledge base, you can touch base with our tech support staff representatives 24-7.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated servers, will permit you to access the exhaustive online support documentation that we have compiled for you. The articles themselves feature general information about our web hosting services, how-to manuals about the separate features that you can make use of, together with troubleshooting instructions that can help you rectify common problems that you might encounter. The topics that we have covered encompass virtually everything, from basic things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available in the right corner of the page that you’re on, whilst the complete article collection is accessible through the dedicated Help section.