1 hour ticket response
We are devoted to offering a quick and adequate response to every support ticket posted by a user. Our accomplished client service staff representatives will examine your problem and will think of the best option. We offer a 1–hour response time guarantee for all technical support tickets. Actually, our average ticket response time has proven to be twenty minutes.
A Topflight Customer Support Service
We have a team of web hosting support professionals who are prepared to answer all your requests every time you are in need of assistance. The majority of our client support team members have many years of experience in the Linux web hosting realm, which suggests that you can always rely on rapid and exhaustive answers to your problems.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how to use a certain service, we have implemented a really user–friendly Help section in our Hosting Control Panel. You can search through a rich selection of web hosting account management articles and website management articles, take a gaze at the F.A.Q. archive or watch our how–to video tutorials.