Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center section incorporated into EtherVPS’s Hosting Control Panel. It features a rich database with regularly asked questions and exhaustive help articles written by our experienced technical support team.

  • Top quality support service

  • Educational Videos

  • For all of you who’d like to learn how to tackle a frequently experienced issue by watching a tutorial video clip, we’ve added a selection of video tutorials to our Hosting Control Panel. All the educational video clips are very short and easy to grasp. They offer you visual demonstrations of various website management actions.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 client support service and include a one–hour response guarantee. Our seasoned support engineers will be at your disposal day and night and will rectify any problem that you might possibly run into within maximum 60 minutes after the tech support ticket submission. In most instances, a reply will be provided to you within twenty minutes.