A 99.9% Server Uptime
Our web hosting system is based on a dependable, premium–quality hardware architecture and a heavily tweaked version of Linux. This is why, regardless of what your web site is, or how many web site visitors you have, or even if there is a DoS assault, our hosting servers will remain up and your web sites will stay accessible online.
All Linux web hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays unchanged.
A 99.9% Network Uptime
If you want to supply a premium hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve built our own custom internal network to ensure the best possible connection speed with the outside world.
And thanks to this, irrespective of which data centers you choose: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not very pleased with our hosting services, or if you consider them insufficient, or if you decide that you must have a VPS hosting service instead of a cloud hosting plan – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have total control of your domains even if you delete your web hosting account with us.
24/7 Technical Support
We’ve punctiliously hand–picked each single member of our 24x7 support department so that we can offer the best possible customer care service that you can possibly get. Each of our technical support engineers has lots of years of experience working with hosting accounts behind his back, hence they know what they are doing. And they are at your disposal 24/7 – you can contact them at any time and they will get back to you ASAP.
Their average response time is just 20 minutes, while with many other web hosting firms you have to wait for days. And we also offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to within 60 minutes.